The challenge and the solution
This payment application allows field technicians to securely collect payments directly from customers using credit or debit cards. Every transaction is processed with industry-standard security and is automatically synced with ServiceTitan, ensuring real-time updates to invoices and customer records. With seamless integration into your existing workflow, the app eliminates manual data entry, reduces errors, and accelerates payment collection—helping your team save time and get paid faster. Key Features: • Accept secure credit/debit card payments on the spot • Automatically sync all transactions with ServiceTitan CRM • Real-time invoice updates and payment tracking • Simple, fast, and reliable interface for technicians in the field Perfect for service teams who want to streamline operations, improve cash flow, and deliver a smooth payment experience to their customers.
What we built
MindCore Studios orchestrated a complex payment integration that required direct hardware communication and deep CRM synchronization. Custom Payment SDK Implementation • Developed a bespoke SDK to interface with mobile card readers for field technicians. • Implemented secure credit and debit card processing with end-to-end encryption. • Optimized the card reading workflow to ensure minimal latencies and high success rates in varying field conditions. ServiceTitan CRM Deep Integration • Built a real-time synchronization bridge between the payment application and ServiceTitan. • Automated the matching of payments to specific ServiceTitan invoices. • Ensured customer records are instantly updated upon successful transaction, maintaining a single source of truth. Field Tech UX/UI Design • Designed a high-contrast, intuitive mobile interface optimized for outdoor and field environments. • Streamlined the payment collection flow to four simple steps, allowing technicians to focus on their primary tasks. • Implemented robust offline handling and later-sync capabilities for low-connectivity zones. Security & Compliance • Adhered to PCI-DSS standards for all payment data handling. • Implemented multi-factor authentication for technician access. • Established audit logs for every transaction to ensure transparent financial tracking.